WordPress Maintenance
Plans

Choose this plan if you have a more complex website, with more plugins and functionality that could go wrong and your website is an important part of your business and needs more regular updates.

Includes all essentials feature plus:-

BREAK/FIX SUPPORT

Things can still go wrong with your website even if you do not make any changes. Things can breaks or not function how they did before as a result of software updates, PHP version updates, developers changing the functionality of plugins etc.
If you have any issues with your website that need fixing, we will do this at no extra charge.

MINOR UPDATES

We will perform minor content updates on the site, these should be limited to occasional small 5 minute jobs. Anyhtung more would be billable.

If you need more significant work done on a regular basis, you should upgrade to a higher plan. 

SECURITY PLUS

For additional security checks, we use Sucuri Scanner to check pages for potential malware, here is a short description on what is done.

• It visits the main page and extracts the list of links, javascript files and iframes.
• After that, it re-visit the main page acting as a search engine bot.
• From the extracted links, it selects 8-10 of them and visits them using different referrers and user agents.
• It extracts and scans all javascript files and iframes present.
• It runs all those pages/links against Sucuri’s large malware database and performs multiple anomaly checks, comparing results between different user agents/referrers to see if there is anything hidden.
• It checks all the included resources against multiple blacklists to see if anything has been flagged by blacklisting agencies like Google, McAfee, Norton, and others.

SEO RANKING

You no longer have to separately find, monitor and record your keywords. The SEO ranking service gives you all of the key metrics in one place for all of your websites. Not only that but it shows you your main competitors, saving you going out there and looking by yourself. It also gives you a timeline of how you rank, better or worse, and tracks your ranking position for you. You will need to provide your required keywords to activate this feature.

UPTIME MONITOR

Uptime Monitor saves you time worrying about what websites are up, it instantaneously notifies you if a website goes down, giving you a chance to fix the problem before it becomes serious. When your WordPress website is down, you’re losing visitors and with that revenue, Uptime Monitor makes sure that this doesn’t happen to you.

WEBSITE PERFORMANCE CHECK

The Performance Check gives you insight into what is happening with your website and how it’s performing. It’s the first step to solving your problems, the Performance Check tells you what they are. It gives you a breakdown of the factors that are affecting your website. You can see each individual factor and its grade, as well as giving you recommendations on how to improve your website performance. You can also follow your website performance over time, marked on a timeline.

This is a great feature especially if your online business depends on website performance.

ADVANCED BACKUPS

If an update fails, or your website crashes, or there is a problem with your hosting provider, it’s imperative to have an up-to-date backup of your website. With this option, I will be running automated scheduled backups and making sure that up-to-date backup is always ready. And since the backups are incremental and run off-site, it will successfully back up even the most problematic websites.

Incremental, reliable, comes with off-site storage, and capable of running on an hourly cycle. Everything you need from a great backup.

• on-demand backups
• cloning/migration tool
• different backup frequencies, from weekly to near real-time (every 1h)
• upload to your own external destination (Dropbox, Google Drive, Amazon S3, OneDrive). This feature is charged separately at £0.13/GB.
• exclude as well as include files and folders

BACKUP OPTIONS

1. Daily  (DEFAULT)
2. Every 12h
3. Every 6h
4. Every hour

SAFE UPDATES

Before performing any updates to your website, we create a restore point and take a snapshot of your website.

Once the update has completed, tests are performed to make sure the website is online and the before and after snapshots are compared. The rollback option is an automatic restore in case something goes wrong during the update. If we do detect any issues with your website you can choose to automatically restore your website to it’s previous state (to your latest restore point). When we ping your website if we get a status code between 400 and 599, we will initiate the automatic restore.

MALWARE REMOVAL

If your website gets infected with malware, we will remove the infection and fix the website at no extra cost.

For clients with larger and more busy websites which are integral to their business operations and need more regular updates and content management.

All the essentials and guardian features are included. Plus.

WEBSITE MAINTENANCE & CONTENT MANAGEMENT

This option is for clients who need larger or more regular updates to their website and do not have the time or necessary skills to do it themselves.

Any general maintenance you may need performing on the website, such as replacing a plugin, adding a new plugin. Adding, removing or changing text, images etc. Adding additional pages, sections.

There is no limit on the number of requests, we simply ask you to be fair and reasonable and that each request should generally be no more than 30 minutes of work. If we think you are testing the relationship then we will let you know 🙂

If you need any major work done such as adding completely new functionality, please get in touch to discuss.

SEO SUPPORT

If you need any SEO work done on the site in general or as a result of the SEO ranking reports, updating or adding keywords or phrases etc.
As with the general maintenance, there are no limits as long as the requests are fair and reasonable.

These are additional Addons that can be added to any plan.

Please get in touch if you are interested in implementing either of these solutions.

Sucuri Firewall

CloudFlare